Frequently Asked Questions (FAQ)

What exactly is extended-stay living, and how is it different from a hotel or a regular apartment?

Extended-stay sits in the space between the two, and that middle ground is the whole point. You get an apartment-style suite with a separate bedroom, a living area, and a full kitchen — space you can actually settle into rather than a single room with a bed and a mini fridge. But you get it without the twelve-month lease, the credit application, and the utility accounts you’d set up at a conventional apartment community.

Practically, that means your rate is one predictable number that already covers utilities, cable, and parking. There’s no resort fee, no daily parking charge, and no separate bill arriving from a power company. You can stay a week, a few months, or considerably longer, and you decide as you go rather than committing up front. It’s the arrangement that makes sense when your timeline isn’t fixed — or when you simply don’t want your housing decision locked in a year in advance.

 

Do I need a lease, a credit check, or a deposit to move in?

No lease and no credit check — that’s the foundation of how Emerald Suites operates, and it’s the single biggest difference between our communities and a conventional apartment. There are never any long-term commitments. You won’t submit a rental application to be scored against a credit report, and you won’t be asked to sign a fixed twelve-month term to get a suite.

You also won’t face the deposit package that typically comes with an apartment lease — no first-and-last-month bundle, no security deposit stacked on top of it. The one exception is pets: if you’re bringing a dog or a cat, a deposit and a fee apply per pet. Beyond that, the amount you need to get moved in is the rate itself, which is why people who are relocating on short notice or between housing situations tend to find this model workable when a standard lease isn’t.

Rates and current requirements are confirmed directly by each community’s team, since availability and terms vary by location. Reach out through the community you’re interested in and they’ll walk you through exactly what move-in looks like.

 

If there’s no credit check, is there any screening at all?

Yes. No credit check doesn’t mean no screening. We run criminal background and eviction checks, and we don’t run a credit check. The distinction matters: your credit score, your debt load, and your payment history aren’t part of the decision, which is what opens the door for people whose credit doesn’t reflect their current situation. What we do look at is background and rental history.

We take that approach because our communities are places where people actually live, often for extended periods, alongside neighbors doing the same. Courtesy patrol operates on site at several locations and maintenance is on call for emergencies. Screening is one part of keeping the community a settled place rather than a transient one.

 

What do I need to bring with me on move-in day?

Bring valid photo identification — everyone 18 and over who will be staying in the suite needs to provide it, and all occupants get registered with the front desk. That registration step is standard and it’s how the community keeps an accurate record of who’s living on the property.

The other thing worth planning for: our suites are furnished, but they’re not stocked. Linens, towels, personal amenities, and small kitchen items — pots, pans, dishes, and utensils — are not provided. The furniture, the appliances, and the utilities are all there waiting for you. The soft goods and the cookware are the part you’ll want to pack or pick up on your first trip out. There’s a grocery store within a short drive of every community, so it’s an easy first errand rather than a real obstacle.

 

How long can I stay? Is there a minimum or a maximum?

Stay a week or stay a year — both work, and plenty of people do the latter. Weekly stays are open-ended, which means you’re not counting down to a forced end date or being asked to check out and check back in to reset a clock. When you reserve, an approximate move-in date and a rough sense of how long you’re thinking is all the team needs.

There’s no maximum. Some residents arrive for a two-week work assignment and leave on schedule; others arrive with a short timeline and are still with us a year later because the arrangement simply keeps working. Because terms and current availability differ by community, the team at your chosen location will confirm specifics when you reserve.

 

Do I pay weekly or monthly?

Both options exist, and the choice is yours. Our communities publish weekly rates and are built around weekly and extended-stay terms, and many residents prefer that cadence because it lines up with how they’re actually paid. Monthly is available as well if that suits your budgeting better.

Paying weekly is one of the quieter advantages of this model. It keeps the amount you need at any one time smaller and more manageable than a lump-sum monthly rent payment, and it removes the pressure of coming up with a large figure on a single date. Ask the team at your community which cadence they recommend for your situation.

 

What’s included in the rate?

Utilities are included at every Emerald Suites community — the phrase we use on our community pages is “free utilities,” and it means what it says. There’s nothing extra to set up and no separate bills to manage. On top of that, your rate covers:

• Cable television with premium channels, including HBO and ESPN
• Free parking at every community, with no daily parking charge
• Free local and 800 calls
• Access to community amenities — pool and spa, laundry facilities, and a fitness facility at select locations

There are no resort fees, which is a meaningful difference if you’ve been comparing us against hotels near the Strip. Internet access is complimentary at most communities; at Cameron and South Las Vegas Boulevard it requires an Ethernet cable, which is not provided, and a small weekly WiFi fee applies at Cameron. Because inclusions vary slightly by location, confirm the details for the community you’re considering.

 

What’s actually in the suite?

Our suites are furnished apartment-style spaces — a separate bedroom, a comfortable living area, air conditioning, and a full kitchen. The kitchen is a real kitchen, not a kitchenette with a hot plate: full-size stove, refrigerator, and microwave, with a dishwasher at most locations. Convention Center suites don’t have dishwashers. Every community offers one-bedroom layouts and most offer two-bedroom layouts as well.

You’ll also find a color TV with cable channels including HBO and ESPN. Some communities add features worth knowing about — Cameron suites include a private entry and a balcony, and the Phoenix communities feature tile and wood-style laminate flooring with a modern paint scheme.

To repeat the one thing people are most surprised by: linens, towels, pots, pans, dishes, and utensils are not provided. Plan for those.

 

Where are your communities located?

We operate seven communities across two markets. In Las Vegas, Nevada:

• Cameron — 4777 Cameron Street, Las Vegas, NV 89103, one mile from the Strip and directly by The Orleans
• Convention Center — 3684 Paradise Road, Las Vegas, NV 89169, three blocks from the Las Vegas Convention Center and under two miles from UNLV
• South Las Vegas Boulevard — 9145 S Las Vegas Blvd, Las Vegas, NV 89123, near Town Square and Harry Reid International Airport
• Valley View — 4270 S Valley View Blvd, Las Vegas, NV 89103, centrally positioned with easy freeway access

In Phoenix, Arizona:

• Black Canyon — 11211 N Black Canyon Highway, Phoenix, AZ 85029, fifteen minutes from downtown
• Chandler — Chandler, AZ, with easy access to the I-10 and 202
• Dunlap — 2102 W Dunlap Avenue, Phoenix, AZ 85021, near the I-10, I-17, 51, and 101

Every community is centrally located relative to freeways and public transit, which matters when you’re commuting daily. Browse all Las Vegas locations or all Phoenix locations for full details.

 

How do I choose between your communities?

Start with where you need to be each day, then look at which amenities you’ll actually use. If you’re in town for business at the Las Vegas Convention Center, our Convention Center community is three blocks away and offers one-bedroom suites built for exactly that. If you want to be near the Strip without living in the middle of it, Cameron is a mile west and its suites come with private entries and balconies.

If a fitness facility matters, Valley View has a fitness center along with a year-round outdoor pool and hot tub, and South Las Vegas Boulevard has a fitness facility, two laundry facilities, a dog run, and a meeting room. If you need a strictly non-smoking property, Valley View maintains a non-smoking policy throughout. And if you’re heading to Phoenix, Chandler has a gym and sits near the I-10 and 202, while Dunlap and Black Canyon both offer a pool and spa with strong freeway access.

Suite layouts, amenities, and current availability differ by location, so the fastest path is to compare two or three community pages and then contact the ones that fit.

 

How do I reserve a suite?

Several of our communities take reservation requests online — Valley View is a good example of how it works. You pick your suite type from what’s currently available, give an approximate move-in date and a rough idea of how long you’re staying, and add a phone number or email. Availability shown online reflects suites that are ready to move into and is updated daily.

From there a team member reviews your request, usually within a few business hours, and calls or emails to confirm your suite and finalize the details — most requests are confirmed the same business day. Your suite is held once the team has confirmed the details with you, so the online step is a request rather than an instant booking. You can also call or visit any community directly during office hours, or use our reservations page if you’re not sure which location fits yet.

 

How many people can stay in a suite, and can I have visitors?

A one-bedroom suite accommodates a maximum of three people. A two-bedroom suite accommodates a maximum of five. Those limits apply to everyone staying in the suite.

All guests must be registered with the front desk, and guests 18 and over must provide identification. That’s not a hurdle so much as the mechanism that lets the community know who’s on the property — the same reason courtesy patrol operates at several locations. If you’re expecting someone to stay with you, stop by the office and get them registered rather than sorting it out afterward.

 

Are pets allowed?

Yes — our communities are pet friendly, and both dogs and cats are welcome. The policy allows a maximum of two pets per suite. A deposit and a fee apply per pet, and breed restrictions and weight limits apply.

Because the specifics vary by community, confirm the details before move-in day rather than on it. Call the community you’re considering or submit a reservation request and ask about the pet policy directly — the team will tell you what applies to your dog or cat before you commit. South Las Vegas Boulevard also has a dog run on site, which is worth knowing if you’re bringing a dog.

 

Is there laundry on site? Do you provide housekeeping?

Laundry facilities are available at most Emerald Suites communities, and South Las Vegas Boulevard has two of them so you’re not waiting on a machine. Being able to do laundry without leaving the property is one of those small things that makes a longer stay feel normal rather than temporary.

Housekeeping arrangements vary by community, and linens and towels are not provided with the suite. Ask the team at your location what’s available and how it works — it’s a question worth asking up front, because the answer differs depending on where you stay.

 

Is parking free? Are there resort fees or hidden charges?

Parking is free at every community, always. No daily parking charge, no parking package, no validation. If you’ve priced a hotel near the Strip recently, you already know how much that alone can change the math.

There are no resort fees either. And because utilities are included, there’s no separate power or water bill arriving mid-month. The rate you agree to with the community team is the rate — the practical exceptions are the pet deposit and fee if you’re bringing an animal, and a small weekly WiFi fee at Cameron. We’d rather you know that up front than discover it later.

 

Do you have smoke-free suites?

Yes. We provide smoke-free suites for residents who want them, and some of our communities go further — Valley View maintains a non-smoking policy throughout the entire property, and Chandler offers non-smoking living spaces.

If a smoke-free environment is a firm requirement for you, say so when you contact the community. Availability of smoke-free suites varies, and the team can tell you what’s open before you reserve rather than after.

 

Will I be charged Las Vegas room tax the whole time I’m staying?

No — not indefinitely. Clark County treats a guest as a permanent resident once they’ve occupied the same unit for 31 consecutive days, and transient lodging tax stops being charged on the thirty-first day (Clark County room tax ordinance). The City of Las Vegas applies the same 30-day principle, and it also notes that checking out and checking back in resets the count (City of Las Vegas room tax packet).

That’s a genuinely important detail for anyone comparing extended-stay against a hotel, and it’s a reason continuous occupancy is worth more than a series of shorter bookings. The specifics of how tax is applied to your stay are confirmed by the community team, so ask them to walk through it when you reserve.

 

If I’m not signing a lease, what protections do I have?

Nevada law addresses this directly. Under NRS Chapter 118A, Nevada’s residential landlord-tenant statute, hotel and motel occupancy of less than 30 consecutive days is generally excluded from the chapter — unless the occupant clearly manifests an intent to remain. Nevada law also recognizes that paying rent on a weekly basis creates a week-to-week tenancy, and it addresses notice requirements and deposit handling for periodic tenancies.

The short version: staying without a fixed-term lease doesn’t mean staying without a framework. If you have questions about how Nevada law applies to your particular situation, the statute is publicly available and a legal-aid organization can advise you — we can explain how our communities operate, but we’re not in a position to give legal advice. What we can tell you plainly is what your rate covers, what’s expected of you, and how notice works at your community.

 

Do you work with companies, and do you offer group rates?

Yes to both. Corporate accounts are welcome, and corporate housing is one of the main reasons people find us — particularly at Convention Center, which was built around one-bedroom suites for exactly that purpose. Group discounts are available, and we can help coordinate group reservations for business travel or events.

Our South Las Vegas Boulevard community also has over 575 square feet of flexible meeting space that accommodates up to 50 people, with high-speed internet available and free parking — a practical fit for seminars and training when you’d rather not rent a hotel ballroom.

 

What happens when I want to extend my stay, or move out?

Extending is the easy part. Because weekly stays are open-ended, there’s no renewal application and no new term to negotiate — you talk to the front desk and keep going. That flexibility runs in both directions, which is the whole reason people choose extended-stay in the first place.

When you’re ready to move out, notice requirements depend on your payment cadence and your community, so the front desk is the right first stop. Give them a heads-up rather than assuming, and they’ll tell you exactly what’s needed and when. If your plans change again — a project extends, a closing date slips — let them know and they’ll work with what’s available.