Frequently Asked Questions (FAQs)
Here we provide answers to some of the most common questions (FAQs) regarding the Emerald Suites locations and amenities. Learn more about booking our extended stay suites in Las Vegas and Phoenix with Emerald Suites.
What are your front desk hours?
Here are the most current hours at our communities:
Emerald Suites – Black Canyon (AZ)
Monday-Sunday 8:00am-5:00pm
Emerald Suites – Cameron (NV)
Monday-Saturday 8:00am-4:00pm | Closed on Sunday
Emerald Suites – Convention Center (NV)
Monday-Saturday 8:00am-5:00pm | Sunday 9am-4pm
Emerald Suites – Dunlap (AZ)
Monday-Sunday 8:00am-5:00pm
Emerald Suites – South Las Vegas Boulevard (NV)
Monday-Sunday 8:00am-5:00pm
Emerald Suites – Valley View (NV)
Monday-Sunday 8:00am-5:00pm
To stay up-to-date on our hours, please contact us at your convenience.
What amenities can I expect in the suite?
Our extended stay suites offer apartment-style rooms and amenities with full kitchens, separate bedrooms, a comfortable living area, and air conditioning. We also provide complimentary high-speed internet*, cable TV with access to HBO and ESPN, free local and 800 calls.
Linens, towels, and personal amenities are NOT PROVIDED. Small kitchen items, including pots, pans, dishes, and utensils, are NOT PROVIDED.
*Internet service at Emerald Suites South Las Vegas Blvd and Cameron Suites requires an Ethernet cable (NOT PROVIDED).
What are your check-in/check-out times?
Don’t hesitate to contact our office to learn more about the most up-to-date check-in and check-out protocols at Emerald Suites.
How many persons can a one-bedroom suite accommodate?
There is a maximum of three (3) persons allowed in a one-bedroom suite. All guests must be registered with the front desk, guests 18 and over must provide identification.
How many persons can a two-bedroom suite accommodate?
There is a maximum of five (5) persons allowed in a two-bedroom suite. All guests must be registered with the front desk, guests 18 and over must provide identification.
Do you have smoke-free rooms?
Yes, we provide several smoke-free rooms for our non-smoking guests.
What do you provide in your kitchens?
For your convenience, the one- and two-bedroom suites are equipped with a microwave, full-size dishwasher, stove with oven, and refrigerator. Small kitchen items, including pots, pans, dishes, and utensils, are NOT PROVIDED.
What TV channels do you offer?
Every room at Emerald Suites has access to basic cable channels such as ESPN, Nickelodeon, MTV, BET, Discovery, Lifetime, and many others. We also provide three HBO channels.
Do you offer laundry facilities?
Yes, we have laundry facilities available at most of our Emerald Suites locations.
Do your properties offer safe deposit boxes?
No, we do not offer safe deposit boxes.
Do you offer senior citizen discounts or AAA member discounts?
No, Emerald Suites does not participate in travel club discounts.
Do you run background checks?
Yes, we do run criminal background and eviction checks, but do not run a credit check.
VISIT US TODAY
Experience quality and comfort for an amazing value at Emerald Suites in Las Vegas, Nevada and Phoenix, Arizona.
Available for weekly rentals, corporate housing, or extended-stay.
